With network coverage in over 200 countries, you can feel close to home anytime, anywhere! Just pick up the phone to stay in touch with friends and family here in Malaysia with our international roaming service.

M1

Network provider partner


Enjoy special rates when you use our network provider partner

Direct Call Roam Saver *120 Receiving Call
RM 1.60/min
Call within Singapore
RM 1.00/min
Call to Malaysia
RM 1.70/min
Receiving call
RM 3.30/min
Call to Malaysia
RM 2.10/min
Call other country
Dial *118#
Operator : M1
Dial *120* <Country Code>
<Area Code/Mobile Prefix No.>
<Phone Number>#

Internet SMS
RM 38/day
1-Day Internet Pass
(Unlimited)
RM 10/day
1-Day Social Roam Pass
1GB access to Facebook, Twitter,
WhatsApp and WeChat Bonus!
500MB Hi-Speed Internet +50MB
Basic Internet
45sen/SMS
MMS
Dial *118#
Operator : M1/Starhub only
Dial *118# to subscribe RM 1.50/mms

INTERNET QUOTA ADD-ON

If you run out of Internet when you roam, you can get our Internet Quota Add-on!

Internet Quota
Add-On

RM10 / 100MB

USSD

1

Dial
*118#

2

Select
Buy Roaming Pass

3

Select
<Internet Quota Add-On 100MB>

SMS


Send SMS
<ROAM 100MB>
to 28882

Roaming Guides

International roaming service has been pre-activated for all Prepaid customers.

Make sure you reload before you travel so that you can make and receive calls, send SMS, plus enjoy our roaming services with promo rates.

Here's a quick guide on how to make calls and send SMS from abroad.

Make a voice call via *120#
1
Dial *120*
<Country Code>
<Area Code/ Mobile Prefix No>
<Phone Number>#
2
Press
 
Make a call via direct dial
1
Key in <+>
<Country Code>
<Area Code/Mobile Prefix No.>
2
Press
 
Send SMS
1

Key in <+>
<Country Code>
<Mobile Phone Number>
2


Dial *123# and press DIAL OR Dial +6019-601 1111
 
Data roaming charges without roaming passes.
You will be charged RM38/MB. Please subscribe to our roaming passes to enjoy worry-free data roaming!
Select an operator manually
1
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
2
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
3
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
4
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
 
1
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
2
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
3
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
4
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
5
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
 
1
Settings
Mobile Networks
Network Operators
Select the correct preferred network
2
Settings
Mobile Networks
Network Operators
Select the correct preferred network
3
Settings
Mobile Networks
Network Operators
Select the correct preferred network
4
Settings
Mobile Networks
Network Operators
Select the correct preferred network
 
1
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
2
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
3
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
4
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
 
1
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
2
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
3
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
4
Settings
Carrier
Automatic [OFF]
Select the correct preferred network
 
1
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
2
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
3
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
4
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
5
Settings
Wireless & Networking Settings
Mobile Networks
Network Operators
Select the correct preferred network
 
1
Settings
Mobile Networks
Network Operators
Select the correct preferred network
2
Settings
Mobile Networks
Network Operators
Select the correct preferred network
3
Settings
Mobile Networks
Network Operators
Select the correct preferred network
4
Settings
Mobile Networks
Network Operators
Select the correct preferred network
 
1
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
2
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
3
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
4
Options
Networks and Connections
Mobile Network
Click on Network Selection Mode and select Manual
 
Check an interactive menu via *118#
1
Dial *120#
<Country Code><Area Code/Mobile Prefix No><Phone Number>#
2
Select
Roaming & IDD for
more information on roaming
3
Quick tips
Dialing procedure
Retrieve voicemail
Rates
Request service
 
Check an interactive menu via *118#
1
Dial *120#
<Country Code><Area Code/Mobile Prefix No><Phone Number>#
2
Select
Roaming & IDD for
more information on roaming
3
Quick tips
Dialing procedure
Retrieve voicemail
Rates
Request service
 
Reload overseas
  • You can reload using the voucher purchased in Malaysia before travelling.
  • Get a friend or family member to reload for you, or simply get them to send you the voucher code
  • You can also reload via online banking
  • You also have the option to reload via Celcom AirCash
Calling careline
1
DIAL
*123#
or
+6019-601 1111
2
Press
 

Just dial *123# for Customer Service, and we will call you back using the number +60196011111.

Balance inquiry
1
Key in
*124#
2
Press
 
Prepaid credit reloading
1
Key in
*122*<16-digit Reload Code>#
2
Press
 
Retrieval Voicemail
1
Key in
*121#
2
Press
 
Roaming Services info
1
Key in
*118#
2
Press
 
Roaming Tips

Here are 6 useful tips for you when travelling overseas:

Reload before your trip
Always remember to reload before travelling so that you can make a voice call, send an SMS or access the internet.
Save the Customer Service number in your phone book
Keep *123# OR +6019-601 1111 as your contact for future enquiries and assistance while travelling.
Learn how to avoid substantial roaming charges
(a) Please check for available promotional roaming rates before travelling for better roaming charges. Roam only with Celcom's partner networks as you'll be able to enjoy lower international call roaming rates.

(b) Please take note that audio and video streaming will use up a lot of data very quickly.
Enjoy internet access while travelling overseas
It's easy to stay in touch with all the latest happenings, social media updates and emails on your mobile with Xpax. You can get internet access rates at RM10 per day in 10 countries, or 1 day usage for just RM38 in 165 countries.
Roam in Japan & South Korea
A 3G-enabled mobile device is required for roaming in Japan and South Korea.
Roam with China Mobile in China
Please ensure your devices support TD-SCDMA frequency mode while roaming in 3G network China Mobile.
View list of phone supported with TD-SCDMA frequency.
Receive SMS
Receiving SMS is free while roaming.
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